What is Address validation?
Checking that a delivery address exists and resolves to a real location before a driver is sent to it, rather than discovering the error on the road.
Address validation confirms that an address is real, complete and resolvable to coordinates. It is the least glamorous item in delivery software and one of the highest-return ones, because a bad address costs a driver a trip and costs the customer their delivery.
Most address books are worse than their owners believe. Duplicates entered three ways, missing unit numbers, postcodes that resolve to a town centre two miles from the door. Fleets that geocode their book for the first time routinely find that a few percent of it is wrong in a way that has been quietly costing ten minutes a stop for years.
The moment to catch it is at order intake, when there is still a customer to ask. Catching it at 3pm on the road means a failed attempt.
In PrivateMile: addresses are geocoded when the order arrives, whatever it arrived through, and the ones that fail to resolve — or resolve suspiciously — are flagged for a human before a driver is sent.