PrivateMile vs Tookan: every feature, no extension store.
Tookan is a broad, modular platform where many capabilities are add-ons. PrivateMile ships every feature on every plan, priced by order volume. If you have spent time totting up extensions, this comparison is for you.
The honest version
Who each one is for.
Both tools run real delivery operations. The difference is what kind of operation, and what you pay as it grows.
Choose PrivateMile if
You want one predictable bill with everything included — route optimization, offline driver app, proof with QR and OTP, auto-dispatch, AI copilot, integrations, white-label tracking — and a platform focused on running your own delivery fleet well.
Choose Tookan if
You need Tookan’s breadth across many service verticals, or specific extensions from its marketplace, and are comfortable assembling and paying for the modules your operation uses.
Side by side
PrivateMile vs Tookan, feature by feature.
PrivateMile plans start at $150/month for 2,500 orders with every feature included. Tookan prices per task in monthly plans, with additional extensions available at extra cost; confirm current plans and extension pricing on their site.
| Feature | PrivateMile | Tookan |
|---|---|---|
| Pricing basis | Monthly plan by order volume; everything included | Per-task plans, plus paid extensions |
| Starting price | $150/month (2,500 orders — 5,000 tasks) | See their current pricing |
| Free trial | Yes — 15 days, full access, no card | Trial offered; see their site for terms |
| Route optimization | Included — preview and confirm before applying | Available; check whether it is an extension on your plan |
| Auto-dispatch | Included — nearest, round-robin, load-balanced, zones | Yes — auto-allocation |
| AI copilot in plain language | Included | Not listed as a feature when checked |
| Proof of delivery | Included — photo, signature, notes, QR-verified parcels, OTP | Yes — photo and signature |
| Driver app offline mode | Included — queue, sync, conflict-safe replays | See their site |
| Customer tracking page | Included — white-label, your domain | Yes; branding options vary by plan |
| Store integrations | Included — Shopify, WooCommerce, BigCommerce, Wix, Ecwid, Zapier, API | Yes, via plugins and extensions |
| Onboarding & migration help | Included on every plan | Varies by plan |
The Tookan column describes their publicly listed offering as we understood it in Aug 2026. Plans change — confirm the details on their site before deciding, and tell us if something here is out of date.
Where the two differ most
Modules versus one plan. Tookan’s model is a core platform plus a marketplace of extensions, which gives it breadth across many kinds of field operation. The cost of that breadth is that a delivery operation often ends up assembling — and paying for — several modules. PrivateMile makes the opposite choice: one plan, every feature, priced by how many orders you run.
Focus. PrivateMile does one thing: running a delivery day well, from the order to the door. Planning against the clock, predicted-late alerts, QR-verified proof, OTP handoffs and an AI copilot all come from that focus.
Where Tookan is strong. Its range of verticals and extensions is real. If you run a mixed operation — deliveries alongside on-site services — its modularity may suit you.
What switching looks like
Export drivers and open orders from Tookan, import them into PrivateMile, and run both boards for a few days on the trial. Tracking pages go live with your brand the same day. Onboarding help is included — and if a Tookan extension you rely on has no equivalent here, we will say so up front.
Pricing
Priced by volume. Never per driver.
Per-driver pricing punishes you for growing. We don’t. Every plan includes all four apps and support — pick by monthly order volume, and scaling your fleet never means renegotiating your stack.
Every plan starts with a 15-day free trial — full access, no card required.
What’s in the box
- Dispatch board, driver app & tracking pages
- Every feature — nothing sold as an add-on
- Route optimization & live ETAs
- Offline-capable driver app (iOS & Android)
- AI copilot, automations & integrations
- White-label branding on customer pages
- Onboarding & migration help included
- Cancel anytime — no long-term contract
15-day free trial on every plan. Questions first? Talk to us.
We are paying for several Tookan extensions. How does that translate?
It does not need to. Route optimization, proof of delivery, auto-dispatch, notifications, integrations and white-label tracking are all part of every PrivateMile plan. Compare your current total, extensions included, with a single PrivateMile tier by order volume.
Can we bring our data across?
Drivers and open orders import from CSV — up to 2,000 rows per file with per-row error reporting. Onboarding and migration help are included, and the 15-day trial is long enough to run a real week in parallel.
Is PrivateMile only for delivery, not field service?
PrivateMile is built for delivery and pickup operations — anything with a stop, a window and a handoff. If your work is mostly on-site service appointments rather than deliveries, say so and we will tell you honestly whether it fits.
Other comparisons
How PrivateMile stacks up.
Run one real day on both. Then decide.
Import a day of orders on the 15-day trial and compare with your current board side by side — no card, and we help with migration.
Questions first? Tell us about your delivery day — or sign in.