PrivateMile vs OptimoRoute: an honest comparison.
OptimoRoute is a strong planning and scheduling engine, particularly for operations that plan a week at a time. PrivateMile is built around the live day — the board, the alerts and the proof — and prices by order volume. Here is where they diverge.
The honest version
Who each one is for.
Both tools run real delivery operations. The difference is what kind of operation, and what you pay as it grows.
Choose PrivateMile if
Your day changes after it starts — orders arrive mid-morning, stops get added, things run late — and you want live tracking, predicted-late alerts, enforced proof and an AI copilot on one board, without paying per driver.
Choose OptimoRoute if
Your work is planned days ahead and rarely changes, multi-day and recurring scheduling is the hard part of your operation, and you want a planning engine with that depth.
Side by side
PrivateMile vs OptimoRoute, feature by feature.
PrivateMile plans start at $150/month for 2,500 orders with drivers unlimited. OptimoRoute prices per driver, per month across tiers; check the current tiers and what each includes on their site.
| Feature | PrivateMile | OptimoRoute |
|---|---|---|
| Pricing basis | Monthly plan by order volume; no per-driver fees | Priced per driver, per month, in tiers |
| Starting price | $150/month (2,500 orders — 5,000 tasks) | See their current pricing |
| Free trial | Yes — 15 days, full access, no card | Trial offered; see their site for terms |
| Route optimization | Yes — with preview and confirm before applying | Yes — planning and scheduling depth |
| Auto-dispatch | Yes — nearest, round-robin, load-balanced, zones | Planning-led assignment; live rule depth — see their site |
| AI copilot in plain language | Yes — create, assign and query orders conversationally | Not listed as a feature when checked |
| Proof of delivery | Yes — photo, signature, notes, QR-verified parcels, OTP handoff | Yes — photo and signature |
| Driver app offline mode | Yes — queue, sync, conflict-safe replays | See their site |
| Cash on delivery | Yes — cash, card, cheque recorded at the door | See their site |
| Customer tracking page | Yes — white-label, your domain | Yes — branded |
| Store integrations | Yes — Shopify, WooCommerce, BigCommerce, Wix, Ecwid, Zapier, API | API, Zapier and integrations — see their site |
| Driver pay & fleet costs | Yes — pay from completed routes, fuel and cost per vehicle | See their site |
| Onboarding & migration help | Included on every plan | Varies by plan |
The OptimoRoute column describes their publicly listed offering as we understood it in Sep 2026. Plans change — confirm the details on their site before deciding, and tell us if something here is out of date.
Where the two differ most
Planning versus the live day. OptimoRoute’s centre of gravity is the plan: multi-day scheduling, recurring work, planning a week in advance. If your operation is genuinely schedule-driven — field service, weekly rounds — that depth is worth having.
PrivateMile’s centre of gravity is the day as it happens. Orders arriving at 11am, a stop moved between drivers, an order flagged as about to miss its window, a driver whose GPS just dropped. The board is designed for intervening, not only for planning.
What happens when you add drivers. OptimoRoute prices per driver. PrivateMile prices by order volume with drivers unlimited, which changes the arithmetic for any fleet with seasonal or part-time drivers.
Proof and money at the door. PrivateMile includes QR-verified parcels, OTP handoffs and cash-on-delivery recording as standard. If your deliveries involve controlled goods or collecting payment, check carefully what is included where before comparing prices.
What switching looks like
Most teams run both side by side for a few days on the trial: same orders, same drivers, two boards. Import is a CSV, the driver app installs from the App Store or Google Play, and tracking pages go live with your logo the same day. If something you rely on today is missing here, we would rather tell you before you switch than after.
Pricing
Priced by volume. Never per driver.
Per-driver pricing punishes you for growing. We don’t. Every plan includes all four apps and support — pick by monthly order volume, and scaling your fleet never means renegotiating your stack.
Every plan starts with a 15-day free trial — full access, no card required.
What’s in the box
- Dispatch board, driver app & tracking pages
- Every feature — nothing sold as an add-on
- Route optimization & live ETAs
- Offline-capable driver app (iOS & Android)
- AI copilot, automations & integrations
- White-label branding on customer pages
- Onboarding & migration help included
- Cancel anytime — no long-term contract
15-day free trial on every plan. Questions first? Talk to us.
Does PrivateMile handle recurring or multi-day scheduling?
It plans and re-plans days, and orders can be created ahead by import or API for future dates. If your operation depends heavily on recurring multi-week schedules, tell us the specifics and we will say plainly whether it fits.
Which is better for a fleet that changes plan mid-day?
That is what PrivateMile is built around: re-optimize a partly completed route, reassign a stop, and the driver app and every customer ETA update immediately.
How does pricing compare as we grow?
PrivateMile moves only when monthly order volume crosses a plan boundary. Per-driver pricing moves every time you hire, including for a season.
Other comparisons
How PrivateMile stacks up.
Run one real day on both. Then decide.
Import a day of orders on the 15-day trial and compare with your current board side by side — no card, and we help with migration.
Questions first? Tell us about your delivery day — or sign in.